IT Services

Andrés Cabezas currently offers various IT services in San José, Costa Rica.  (Remote support is also available, using a desktop sharing program to connect our computers.)  His standard rate is 13,000 colones (25 USD) per hour, plus 1,600 colones ($3 USD) per every 5 kilometers for travel expenses (round-trip, when applicable, measured from Zapote, San José).

Attention is provided in English or Spanish.  You can request assistance or ask for additional information by emailing  (Cost estimates for standard services are provided free of charge.)  Services include

  • General tech support for computer-related problems
  • Network and Internet connection troubleshooting
  • Data backup configuration and training
  • Basic IT security training
  • Software installation and configuration
  • IT productivity advice
  • On-line account configuration (blogs, e-mail accounts, Facebook, Twitter, etc.)
The list below gives additional details about many, though not all, available services.


  • Online backup service selection and configuration
  • External hard drive backup advice and assistance
  • Cost estimates for different backup schemes
  • Backup software installation and configuration
  • Personalized backup scheme configuration
  • Installation of software which can aid in recovering your PC if it’s stolen

Productivity Assistance

  • Helpful software and online service recommendations
  • E-mail filter/rule configuration (on various e-mail services and programs)
  • Computer performance diagnostics
  • Uninstallation of programs that slow down your computer
  • Periodic computer and equipment inspections

Program Installation and Configuration

  • Microsoft Windows
  • Microsoft Office / OpenOffice / LibreOffice
  • Browsers (Internet Explorer, Firefox, Chrome, Opera, Safari)
  • Antivirus
  • Firewall
  • Anti-malware
  • E-mail clients (Outlook, Windows Live Mail, Thunderbird, and others)
  • Voice communication and messaging programs (Skype, Google Hangouts, AIM, Yahoo, VSee)
  • Personal productivity software
  • Utility programs (compression, password management, and others)
  • Drivers for printers, scanners, and other devices
  • Cell phone desktop apps (for syncing data between your phone and your computer)
  • Uninstallation of unwanted programs

Online Services

  • Account creation and configuration for many popular services, including Facebook, Twitter, Gmail, YouTube, WordPress, Flickr, Craigslist, Amazon, eBay, PayPal, Aerocasillas


  • E-mail account configuration
  • Mail filter creation


  • Blog creation and configuration
  • Plug-in installation and configurations
  • Anti-spam plug-in installation (Akismet)


  • Facebook account creation and configuration
  • Privacy settings configuration
  • Page and Group creation and configuration
  • Ad campaign creation and administration


  • Power supply, disc drive, fan installations
  • Memory, expansion cards, hard drive installations
  • Printer and scanner installations
  • Internal/external computer cable setup

Hard Drives

  • Hard drive partitioning
  • Resizing existing hard drive partitions
  • Transferring data from one hard drive to another
  • Recommendations on options for increasing your computer’s storage capacity


  • Basic network installations (wired or wireless)
  • Basic network configurations (wired or wireless)
  • Router setup
  • Networked printer / print server setup
  • Shared network folder setup (for sharing files with other users on your network)

Websites and Domain Names

  • Domain name registration (.com .net .org .cr and others)
  • Web hosting account configuration (on various web hosting services)
  • Email account configuration (ordinary or forwarding accounts)
  • Web app setup (for apps such as WordPress, phpBB, MediaWiki, SilverStripe)
  • Google Analytics setup
  • Google AdWords campaign setup
  • Google Groups mailing list creation and setup
  • Google Apps service setup for your domain
  • Social media button setup for your website (Twitter, Facebook, Google +1 and other buttons)

Miscellaneous Support and Assistance

  • Help with choosing and purchasing computer equipment
  • Information security
  • Training for various programs and services

Tech Support

  • In-person support
  • Remote support (over the Internet)


(All the services listed above are available for PCs running Windows. Some, but not all, services are also available for Mac or Linux machines. Most online services can be configured regardless of whether your computer has a Windows, Mac, or Linux operating system. Please note: I do not offer nor install pirated software.)

Copyright © 2020 Domador Software S.R.L.